On-site Training Trainer visits client’s offices and conducts one-on-one training on feature(s) or specific areas of the software.

This method has proven to be the most effective form of training available and requires the purchase of service in 1-day increments, plus travel expenses. On-site Training can usually be scheduled within 2 to 3 weeks from the date of the request.

Remote Training Telephone and/or Web conference training session on feature(s) or specific areas of the software.

This is effective for individualized training via an electronic meeting system and is available for purchase in half-day increments, plus conferencing expenses. Remote training can usually be scheduled within 1 to 2 weeks from the date of the request.

Professional Services Instant's personnel complete an actual task within a client’s system or evaluate and makes recommendations for the best methods to apply software or solutions on behalf of the client.

This is a specialized service designed to meet the needs of your specific task and business. You will receive one-on-one service using the most optimized combination of onsite visits and/or remote communication.

Professional Services require a scope-of-work analysis before implementation and follow-through. These services are available for purchase in 1-day increments, plus any travel or conferencing expenses that apply. Professional Services can usually be scheduled within 2 to 3 weeks from the date of the request, subject to the scope-of-work and availability of resources.