October 2008

Instant Software is the leading supplier of technology solutions for the Vacation Rental Management industry
ENTECH TIPS AND TRICKS - October 2008

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DAMAGE WAIVER CONFIGURATION IN ENTECH

Security Deposit Protection (Damage Waivers)
You can reduce administration costs, security deposit refund checks and guests calling to check the status of charge-backs after checkout.  Plus, with the option of Security Deposit Protection, guests are more likely to report accidental property damage.

  • Protect guests with up to $3,000 in accidental property damage coverage.

  • Reduce administrative costs.

  • Grow renter and owner loyalty.

  • Add a new revenue source for your company.

 

Coming Soon – Entech Version 4.11.1.X
In the next build of Entech, it will be easier for you to process Damage Waivers. We have enhanced the software to automatically split damage waiver charges between you and CSA and we have built in a new reporting tool to report to CSA electronically and track damage waiver reporting history. Please see details below for information on how Entech needs to be configured and how it will function.

Damage Waiver - System Configuration
Adding Vendors – if using Security Deposit Protection is something new for you, you will need to set up vendors for CSA damage waivers.

Go to Maintain, Databases and Vendor.

 

Account Code Set up – You will need to set up an account number for damage waivers. This is a charge to the guest that will pay to your management company and to CSA. You can use an existing account code or set up a sub account for this charge.

Maintain, Company, Accounting and Chart of Accounts.



Damage Waiver Configuration Screen

“Maintain,” “Company,” “Accounting” and “Damage Waiver”

Mark the “Use Damage Waiver” box. Then enter the guest charge account and subaccount. The Insurance Provider will provide you with the Producer and Product code to enter. Select the vendor for the insurance and the vendor for the commissions. Next you will enter the commission percentage. Then the email address to file the report electronically.

 


Property Setup – Once the Damage Waiver screen is configured, this charge to the guest should be set up as a “Standard Guest Charge” on each of the units. 

“Maintain,” “Databases,” “Property” and “Charges”

 

 

Once the configuration is complete, the reservations with the damage waivers charges will trigger transactions when the guest is checked in or when payment is made after check in.

Damage Waiver – Functionality

Booking Reservation – Once the units have been set up with the damage waiver charge, every reservation will have this applied to it.

 

 

Guest Check In – Once the guest checks in and has paid in full, Entech will trigger the damage waiver transactions, the payables and the report transactions.

OR

Guest Final Payment – Once the final payment is made after check in and the balance is paid in full, Entech will trigger the damage waiver transactions, the payables and the report transactions.

 

 

Accounts Payables for Damage Waivers

“Accounting,” “Payables” and “Process.”

As soon as Entech triggers the damage waiver transactions, payables will be generated. One set to the insurance vendor and one set to the commission vendor.  You will print this report out and compare it to the Damage waiver.

Payables to CSA

Payables to Management


Report to Insurance Provider (CSA)

“Accounting,” “Damage Waivers,” “Process Reports”

The Damage Waiver Report will list all of the reservations with the damage deposits, the gross charge to the guest, the commission amount and the amount to pay to the insurance provider (CSA). This report should be printed and compared to the payable edit list for the damage waiver vendor.

 

Electronic Filing –When the report is closed you will have the option to either save the report or email it. For faster processing the report should be emailed to the Insurance Provider (CSA).

 


 

 

 

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