PropertyPlus TIPS AND TRICKS - October 2008

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WHAT TO DO IN PROPERTYPLUS WHEN THE SCREEN APPEARS TO BE FROZEN WHEN RUNNING A LONG ROUTINE

There may be times when while you’re running a long routine in PropertyPlus, the screen appears to be frozen or go completely white or grey.   There is no need to end the Task or Cntrl/Alt/Del out of the system.  Here are some tips on what you can do:

One way to confirm that the process is still running is to click anywhere in the screen or move your mouse.  As long as the cursor is an hour glass, this means the process is still running even if the screen seems frozen.

You can also try using the F7 key to refresh the screen. 

If you check the process through Task Manager you might see, as in the screen shot below, that “the system is not responding.”  This is often a misnomer.  Do not end the task, because as you will see in the second screen shot, the process is still going.  Please do not stop any process in PropertyPlus by ending the task or Cntrl/Alt/Del.

 

If you are still unsure whether you should end the routine please contact support immediately on 866-PHONE ISI (866-746-6347).

 

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