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partners
Instant Software is committed to working with exceptional companies that share our goal of providing leading-edge products and services that give our clients a competitive advantage in the vacation rental marketplace. We know that many of our clients rely on the fact that we have partnered with a company as a way of determining whether or not they should use the services or products offered. For this reason, we take very seriously our selection of the companies we choose to call our Industry Partners.
As part of our selection process, we evaluate each potential partner in three major areas. First and foremost, we look for the same high level of client satisfaction that is the hallmark of Instant Software. The company must also demonstrate a sufficiently high level of technology and ability to interface to our applications. Finally, the company’s services and or products are graded as to the usefulness to our clients.
Learn more about our valued partners...
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preferred partner
Travel Protection
CSA TRAVEL PROTECTION
CSA Travel Protection is the originator of Guest Cancelation Insurance in the resort industry. With products designed to meet the specific needs of the resort industry, outstanding customer service, assistance services, a choice of commissions and comprehensive coverage CSA is the best choice for insurance for you and your guests.
Contact Lee Hughes (888) 470-9120 lhughes@csatp.com
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Call Management Services
NAVIS
The NAVIS System embodies a unique suite of web-based marketing and reservation optimization tools, and a core set of Best Practices that enable increased conversion rates, better lead management, and more efficient marketing for vacation rental managers and resort hotels. Significant incremental revenue can be realized from full utilization of the NAVIS System, which includes sophisticated call tracking, marketing campaign tracking, capture of caller demographics, capture of guest preferences, data mining for targeted marketing, and so much more.
For more information, please contact: (800) 777-1864 info@navistechnologies.com
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Channel Partners
BIDMYRENTAL
Starting at only $35* per year, BidMyRental will provide you with a unique and industry-first way to book your properties. Capitalizing on the phenomenal success of bidding in other online industries, BidMyRental brings this technology to the vacation rental market. And more than just a listing site or web portal that competes with your own website, you can accept bids on your own website! Gain visibility for your rental properties, fill holes in your reservation calendar and reach a new audience using our marketing tools and technology. Be an innovator… surpass your peers… bring your website to the forefront of online trends by partnering with BidMyRental. Read overview
Contact: Amber Leto (866) 892-4826 sales@bidmyrental.com
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CITY CONCIERGE
City Concierge is a regional reservation and information service and ecommerce marketplace for vacationers. We offer potential visitors quick and easy access to centralized reservations, travel specials, resort information, activities, local retailers and special services with the ability to buy over the Internet. We combine our regionally based web site along with telephone guest service concierge’s to help our partnerships succeed. Since 2003 we have been a partner with Instant Software and our site is seamlessly integrated with your properties. Read overview
Contact: Jefferson Lanz (323) 874-6610 sales@cityconcierge.com
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LEISURELINK
LeisureLink’s mission is to build your bookings. We place your properties in major online and travel agent channels, and give you the tools you need to maximize your revenues. Our distribution includes major online sites such as Travelocity, Orbitz, and Expedia, and all three US GDS systems. We also provide revenue management tools to make certain that your property is not only in the right channels, but at the right price to insure your success. Read overview
Contact: Steve Reich (626) 696-4530 SLReich@LeisureLink.com
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MOUNTAIN RESERVATIONS, INC
Mountain Reservations, Inc. operates over 80 web sites that provide consumers with the widest selection of vacation properties available for short and long-term rental. Mountain Reservations provides the consumer with a spectrum of full-service options from complete online reservations to trip planning and advisory help from certified agents with experience and training in specific destination resorts such as; Park City and Deer Valley in Utah, Aspen, Breckenridge, Vail, and Steamboat, in Colorado, Jackson Hole, Wyoming, Sun Valley, Idaho and Whistler, Canada.
Contact: Alan Mao (435) 200-0106 alan@mtnres.com
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PERFECTPLACES.COM
PerfectPlaces.com is a leading Internet travel web site offering 1000s of vacation rentals. Perfect Places provides Property Managers a cost-effective marketing channel through full integration with Instant Software products. Property listings include detailed descriptions, numerous pictures, availability, special offers and pricing information. Advanced search features allow travelers to efficiently select a perfect place and book it online. Read overview
Contact: Rick Haggart (888) 656-9330 marketing@perfectplaces.com
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PICKPACKGO
PickPackGo is changing the way families vacation by connecting travelers with property managers to rent vacation homes. PickPackGo is an online search site dedicated solely to vacation properties. It provides a safe, easy to use and efficient way for travelers to easily find, compare and rent vacation homes. All listings are free, and property managers may optionally pay for additional qualified inquiries to increase the visibility of their properties. Every rental transaction processed by PickPackGo is protected by the Security Blanket™ Guarantee. PickPackGo is online at pickpackgo.com and headquartered in San Francisco. Read overview
Contact: Janet Cheston (415) 558-8245 listings@pickpackgo.com
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ROCK BOTTOM VACATIONS
Rockbottomvacations.com is a clearing house vacation service for travelers-particularly last minute travelers-looking to stay in upscale rental properties at discounted prices. RockbottomVacations.com was founded by vacation property owners and managers who understand the need to have their properties occupied in order to realize a return on their investment. With RockBottomVacations.com your rental property will gain tremendous exposure, allow you to fill openings at the last minute and will increase your overall revenue from the increase in rentals. A win for property owner, a win for property manager, and a win for vacationer! The RockBottomVacations.com site is expected to be released in the coming weeks!
Contact: Tracy Smith (502) 266-5836
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THE SOCIETY
The Society is the premier luxury partner for elite vacation rentals. Focused exclusively on luxury, The Society’s vacation rentals and social community cater to affluent travelers and distinguished property managers. Online tools on the website draw attention to a full compliment of top activities and local information to round out the vacation experience. Ski resorts, golf courses, beaches and restaurants are shown in proximity to each property, enabling the traveler to plan the perfect vacation. The property manager community allows collaboration between peer companies and interaction with qualified travelers. Covering the most desirable travel destinations world-wide, The Society features exceptional vacation rental properties that appeal to the refined guest. Read overview
Contact: Matt Rulis (866) 789-8222 matt@thesociety.com
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TRIPHOMES
TripHomes is the most vibrant online vacation rental marketplace where Travelers find thousands of amazing homes, villas, and condos listed by leading Property Managers from around the world. Its unique pay-for-performance pricing model allows Property Managers to showcase their entire inventory with no up front investment, resulting in more new customers and reservations than ever before. Furthermore, our interface puts you in complete control - from inventory management to response monitoring to financial status – all in real time. TripHomes is part of HomeAway, Inc, the worldwide leader for vacation rentals on the Internet. As a valued TripHomes customer, your listings are automatically advertised on HomeAway.com and USAToday.com , boosting your listings' exposure with no additional effort or fees. Read overview
Contact: Michael Gualano (512) 684-1044 mgualano@homeaway.com
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USARESORTRENTALS
USAResortRentals.com is a popular resort destination channel for vacation rentals. USAResortRentals.com provides visitors with attractive display of property information and photos, user-friendly search tools, unique property IDs that enhance generic search results for specific properties, and an aggressive keyword marketing program with the important search sites, resort and vacation rental channels – all of which increase your properties exposure. Cost effective ad programs provide vacation rental managers with the marketing muscle necessary to compete in today’s competitive resort market with an extremely low cost per inquiry. The property listing data is retrieved, for the properties you select, in real time from Instant Software … no need for your staff to use their precious time for ongoing property updates. Read overview
Contact: John Wade (866) 397-3232 ISILink@USAResortRentals.com
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VACAPEDIA
Vacapedia is the leading "one-stop-shop" site for travelers / families seeking vacation rentals on the Internet. Our goal is to make finding vacation rentals online a simple, yet effective and enjoyable, journey. Vacapedia enhances the user experience by generating its own content as well as aggregate data from various other sources (online and offline) to provide information on all aspects of travel related to vacation rentals. Read overview
Contact: Ashwin Kedia (408) 396-3471 sales@vacapedia.com
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VRGATEWAY
VRGateway works exclusively with professional rental management companies to market the most comprehensive inventory of vacation rental properties through direct connection to your reservations system. VRGateway provides the first industry-wide initiative to broaden Internet distribution at a fraction of the cost of “extranet” travel sites while maintaining complete control over customers booking online through third party sites. VRGateway is the Web’s first “Super Search” engine that delivers realtime availability and “Book Now” functionality to consumer Internet partners from online travel, regional portals, and consumer search sites that initiate over 70% of consumer travel activity. Read overview
Contact: Meghan Sweeney (877) 787-4284, x3107 meghan@vrgateway.com
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Credit Card Processing
ASCENT PROCESSING
Credit card processing company that shows clients how to protect their businesses while accepting credit cards, and keep current with new credit card requirements.
Contact: Regina Ebert Hendrickson (888) 721-9301 regina@ascentprocessing.com
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NORTHERN MERCHANT SERVICES
Northern Merchant Services, Inc.’s sole purpose in business is to provide our customers with high quality payment solutions at affordable prices. NMSI provides merchant accounts for all types of businesses, including processing of all major credit cards, e-commerce enabling, virtual terminals, and wireless technology. We specialize in supporting merchants in the lodging industry by understanding the unique requirements of vacation property management. NMSI offers customers several services which include installation, training, and technical support of CCLink. With our sales, technical support and customer service representatives under one roof, “One Call Solves It All” when it comes to your merchant account needs.
Contact: Jolene LaSiege (866) 782-9667 jolene@northernmerchant.com
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US MERCHANT SERVICES
The Partnership between US Merchant Services and Instant Software is dedicated to saving every Instant Software client a substantial amount of money on their credit card processing fees. US Merchant Services "Guaranteed Savings" program will not only help to educate you on all the true costs associated with processing credit cards as mandated by Visa and MC for your Property Management / Lodging Industry, but will also pass-through to you all of Visa / MC’s Interchange Fees and REBATES at cost.
Contact: Kenny Roark (714) 827-7000 ext. 143 kennyr@usmerchantservices.net
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Forms and Supplies
BEACH HOUSE LOGOS
Beach House Logos founded in 2001 is a leader in providing custom embroidery, silk screening, and promotional business products to the vacation rental industry. We specialize in creating the perfect welcome gifts for your guests, homeowners, employees as well as offering general marketing and special events merchandise. We put customer service, attention to detail, and your business needs first.
Beach House Logos is pleased to launch our newest venture, Coastal Clothing Company. Coastal Clothing Company provides destination clothing directly to your guests either through a retail store within your location or through a banner on your web site. For more information on how to get started you may log on to www.coastalclothingcompany.com click on the Affiliate/Reseller tab.
Contact: Steve Zimmerman (866) 232-2402 info@beachhouselogos.com
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Telecommunications
CALL LOGIC
Call Logic is proud to offer our new service, NetCall, exclusively to the vacation rental market. NetCall provides unlimited domestic long distance service along with international calling to more than 40 countries for only $19.95 per month. This new service uses VoIP (Voice Over Internet Protocol) and is simple to implement and use. Best of all, you can deactivate NetCall during the months you don’t use it. So, you don’t pay for what you don’t use! For more information about NetCall service, please logon to our web site at www.calllogic.net.
Contact: Glenn Enck (717) 608-1829 glenn@cptg.com
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Trade Associations
VRMA The Vacation Rental Managers Association | |
NCVRMA The North Carolina Vacation Rental Managers Association | |
FVRMA The Florida Vacation Rental Managers Association | |
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